Cassandra Cadorin. She has worked in media and marketing agencies since 2007, starting on premium FMCG brands. In 2011 she headed up a development team in the UK for a leading hospitality agency, and left agency life as Account Director for a leading pub company marketing agency and its destination venues.

Because the tool she needed did not exist. Cassandra was running an agency with a team and clients across Australia, New Zealand, the USA and Pakistan, using three or four separate tools to track her people, her jobs and her clients. Support requests, billing and deadlines all lived in different places. CanTicket is the single place she could not buy.

Agency people. The team came up through print, watched the agency model turn full circle into digital and tech, and now runs an agency that builds tech. Every workflow in CanTicket — job bags, timesheets, quoting, invoicing, client updates — is one the team ran manually first, which is why it is shaped around how agencies actually work rather than how software is usually sold.

Small service businesses and agencies that bill for their people's time. Beyond marketing and creative agencies, the team has worked across hospitality and destination venues, professional membership organisations, and industrial and agricultural businesses — all of which run on jobs, hours and client relationships.

Australia. CanTicket PTY LTD is an Australian company, and the platform is used by teams across Australia, New Zealand, the USA and Pakistan. It is cloud-based, so there is nothing to install and no updates to run.