Help Desk
Hi There!
We know, that new tools are fun and you may have skimmed over some emails or skipped some of the setup videos before trying to add your tasks and team and then hit a road block.
More than likely – that is why you are here.
This is a very important step, make sure you set up your business settings so you can start assigning tasks.
CanTicket Support
Setting Up your account
Table of Contents
Setting up for the first time
Much like a cake, you can’t cook without a warm oven! CanTicket is your oven, you need to warm it up if you want your
How do I give this to my team?
How do I give my team access? Inside CanTicket we have set up a few different levels for your team so they all have different
Assigning tasks for staff
Assigning Tasks With the basic business set-up now completed, you can assign tasks to your team quickly and efficiently when clicking “Add Task”. Quickly assign
Repetitive tasks and checklists
RepetitiveTasks Does your team have regular deliverables and actionable items that repeat frequently? Now you can simplify your life, and save time and lost hours
Job bag and feedback accordion preview
Accordion Preview No one likes micro-managing and being asked or asking “what are you doing? or “where are you up to?” Streamline your workflow and
Capturing lost expenses
Capturing lost expenses When a business runs mean and lean they know where to find the money when things start to look tight. However, lost
Not yet, we are looking at ways to implement this. In the meantime, you can pull reports and export on CSV.
Please head over to Setting up for Success and watch the task videos, this is a more detailed.
The software is as good as the setup and user. We have designed the tool to be simple so your team can focus on getting the task done then clicking back and forth to update a task.
