CanTicket is cloud ERP and job management software for small businesses and professional services teams. It brings project management, time tracking, job costing, invoicing and staffing into one system with live margin visibility, so you can see exactly what every job, client and staff member is earning or costing in real time — connected to the Xero you already run.

How is CanTicket different from Asana, Trello or Monday?

Project management tools like Asana, Trello and Monday show you what work is happening, but not what it is worth. CanTicket is job costing and project profitability software as well as a small business ERP — it tracks real-time margin on every job, so you manage profit, staffing and capacity, not just task status.

Does CanTicket work with Xero?

Yes. CanTicket offers a two-way Xero ERP integration that pulls real cost, payroll and invoice data straight from Xero and maps it to every job. Your job costing and margin reporting run on actual accounting numbers, not estimates — which is why it is popular accountant- and advisor-recommended small business software.

Who is CanTicket for?

CanTicket is built for service and project-based small businesses — agencies, marketing and creative studios, consulting firms, IT services and professional services teams, typically between $500K and $5M in revenue. If you deliver work through people's time and need better ERP, staffing and profitability visibility than spreadsheets can give, CanTicket is for you.

How much does CanTicket cost?

CanTicket uses one flat per-seat price with everything included — job management, job costing, project profitability, real-time margin tracking, Xero integration and the AI team — with no feature gating and no per-tier gouging. See the pricing page for current rates.

How hard is it to switch to CanTicket?

Most teams migrate in a few clicks. Your boards, tasks, time and staffing come across from tools like Asana, Harvest and Trello, and CanTicket connects straight to Xero — so you are adding real-time margin and ERP visibility to your existing workflow, not rebuilding your small business software stack from scratch.

Yes. Data is encrypted in transit and at rest, tenant-isolated per company, and never sold. Full detail on our security and privacy practices is on the security page.

Does CanTicket track what our AI usage costs?

Yes. Every AI action the CanTicket team takes — Madi checking margin, Atlas balancing capacity, Opti clearing admin — is metered and attributed to the job, client or department it ran for. AI consumption shows up as a real, itemised cost line alongside labour and expenses, not as an invisible platform fee, so you always know what the automation is costing you and where it is being spent.

Why does tracking AI consumption matter for financial transparency?

AI is quietly becoming a real operating expense, and in most businesses it sits in a single unallocated software bill nobody can break down. Tracking consumption per job puts that spend where it actually belongs: your job costing and project profitability numbers include the cost to serve, your margin reporting stays honest, and the expense flows into Xero already coded — so your accountant, your board and your clients see the same defensible figure.

ERP for Creative Agencies

Why Businesses Like Yours Struggle With This

Running your business on disconnected tools creates gaps that cost real money. Here is what we hear from businesses before they switch to CanTicket.

Creative Project Tracking

Creative projects are notoriously hard to scope and track. Briefs evolve, revisions multiply and the original estimate bears little resemblance to what actually gets delivered. Without a system that captures every revision and every hour against the original budget, creative agencies routinely undercharge for their work and overspend their capacity on unprofitable clients.

Brief-to-Invoice Workflow

The journey from a creative brief to a final invoice involves too many manual steps in most agencies. Someone takes a brief, someone else scopes it, a project manager tracks delivery, an account manager reviews hours and finally someone reconciles it all before creating an invoice in Xero. CanTicket connects every step of that workflow so nothing falls through the cracks.

Time Tracking Adoption

Getting creative team members to log their time accurately is a perennial agency challenge. When the time tracking tool is separate from the project management tool, adoption rates are low and the data is incomplete. CanTicket integrates time logging directly into the project workflow so it feels natural rather than like extra admin work.

Everything You Need, Nothing You Don't

CanTicket is purpose-built for service businesses that need real-time visibility without enterprise complexity or price tags.

Project Timeline View

Every creative project has a visual timeline showing milestones, deliverables and deadlines. Team members see what is due when, and project managers see the whole portfolio at a glance. No more chasing status updates in Slack or scrolling through email threads to find out where a job is up to.

Brief-to-Invoice Automation

CanTicket takes a creative brief from initial scope through delivery to invoicing without any manual reconciliation. Costs and time logged during delivery automatically populate the invoice so your account managers spend minutes on billing rather than hours.

Simple Time Logging

CanTicket makes time logging frictionless for creative teams. Team members log time directly against jobs from any device with a simple one-tap timer or manual entry. The data flows immediately into job costs and margin calculations without any manual reconciliation.

Xero Native Sync

CanTicket and Xero stay in continuous sync. Client records, invoice drafts, payment status and financial data move between the two systems automatically. Your accountant works in Xero, your creative team works in CanTicket, and everyone always has accurate information.

Creative Work Delivered in CanTicket, Accounted for in Xero

CanTicket handles the operational side of your creative agency while Xero handles the accounting. When a job closes in CanTicket, the invoice data flows to Xero automatically. Payment terms, tax codes and client details are pulled from Xero so your invoices are always accurate and compliant. Your accountant never needs to touch CanTicket and your creative team never needs to log into Xero.

Creative project invoices sync from CanTicket to Xero automatically on approval

Client and contact records maintained in sync across both platforms

Supplier costs and contractor invoices tracked in CanTicket and reconciled in Xero

Payment notifications from Xero update job status in CanTicket instantly

Financial reports for your accountant available directly from Xero with CanTicket data

Frequently Asked Questions

Why do creative agencies need ERP software specifically?

Creative agencies face a unique set of financial management challenges: projects are hard to scope, revisions multiply unpredictably, and time is the primary cost driver. Standard project management tools handle tasks but not financial outcomes. CanTicket is built for creative agencies because it connects briefs, budgets, time and invoicing in one workflow, giving principals visibility into which clients and projects are actually profitable.

How does CanTicket handle creative revisions and change requests?

CanTicket lets you log revisions against the original brief as either included-in-scope work or billable variations. When a client requests a revision round that falls outside the agreed scope, you create a variation in CanTicket with the estimated hours and agreed value. This keeps the original project clean and gives you an audit trail of every scope addition that can be used to support a billing conversation.

Can CanTicket track time for hourly-rate and fixed-price projects?

Yes. CanTicket supports both hourly billing and fixed-price project models, and many agencies run both simultaneously. For hourly projects, time logged by the team is converted to a billable amount at the agreed rate. For fixed-price projects, time is tracked for internal visibility and margin calculation even though the client is billed a fixed amount. The comparison of fixed price vs actual cost is where CanTicket reveals the true profitability of fixed-price creative work.

Does CanTicket work for small creative studios as well as larger agencies?

CanTicket is designed for creative businesses with between three and fifty team members, which covers most creative studios and independent agencies. There is no minimum seat requirement and the platform scales as your team grows. Small studios often find CanTicket particularly valuable because it replaces multiple disparate tools with a single platform, reducing both software costs and administrative overhead.

How does CanTicket improve invoicing speed for creative agencies?

Most creative agencies that switch to CanTicket reduce their invoicing time by more than 60%. Because all job costs, time and billing milestones are tracked in CanTicket throughout the project, generating an invoice at the end is a matter of reviewing and approving data that is already in the system rather than manually assembling it from multiple sources. The invoice is then pushed to Xero in one click, ready to send to the client.

Keep profits up and the team in check.

Every CanTicket page in one place — the product, the use cases, the integrations. Search, or jump straight in.

How can we help?

AI, dashboards & the future of work

Where AI stops being a talking point and starts showing up in the numbers. CanTicket meters what AI costs per job the same way it meters people, connects to the rest of your stack through its API, and reports both to the finance and board views that need them.

/ai-token-tracking

By industry & team

AtlasKeeps the team in balance

/erp-for-small-business

Capabilities & features

MadiYour margin watchdog

/project-profitability-software-775967

Integrations

OptiKills the admin tax

+ CanTicket

Map monday.com boards to real-time job margin.

In development

*monday.com is in development — everything else here is live today.

Compare & alternatives

/erp-alternative-myob

The app

users.canticketapp.com

Dashboard

Opens the app

users.canticketapp.com/login

Log In

Access your account.

Opens the app

Creative Agency ERP: Track Projects, Protect Margins

Why Businesses Like Yours Struggle With This

Creative Project Tracking

Brief-to-Invoice Workflow

Time Tracking Adoption

Everything You Need, Nothing You Don't

Project Timeline View

Brief-to-Invoice Automation

Simple Time Logging

Xero Native Sync

Creative Work Delivered in CanTicket, Accounted for in Xero

Frequently Asked Questions

Protect Your Creative Agency's Margins

Related Resources

AI, dashboards & the future of work

AI Token Tracking

Connecting APIs

Chrome Extension

CFO Dashboard

Board Dashboard

AI vs Human Labour Costs

The Future of Work

Main pages

Home

Pricing

Solutions

Profit Leak Calculator

Xero Integration

Book a Demo

Registration

FAQs

Blog

About Us

Contact Us

Security

Death by Subscription

By industry & team

ERP for Small Business

Professional Services ERP

ERP for Consulting Firms

ERP for IT Services

ERP for Agencies

ERP for Marketing Agencies