ERP for Agencies | CanTicket
Agency ERP Software

Agency ERP That Actually Fits How You Work

Stop losing revenue to scope creep, unbilled time and margin blindness. CanTicket gives agencies real-time project financials and native Xero sync in one platform.

Xero Compatible Native two-way integration
14 hrs
Average unbilled time per project
31%
Average margin lift with CanTicket
27
Jobs tracked simultaneously per client
5
Integrations live on day one

Why Most Small Businesses Struggle With This

Running your business on disconnected tools creates gaps that cost real money. Here is what we hear from businesses before they switch to CanTicket.

Scope Creep

Agencies bleed margin when extra work gets done without a corresponding change order or budget adjustment. Without a live budget vs actual view, scope creep is invisible until month-end when the damage is already done. CanTicket shows you real-time budget consumption on every project so you can have the conversation before it costs you money.

Unbilled Time

When time tracking lives in one tool and invoicing lives in another, hours inevitably fall through the cracks. Agency team members log time in a time tracking app, and someone manually reconciles it against invoices at billing time. That manual step is where revenue disappears. CanTicket connects time logging directly to job billing so every billable minute is captured.

Margin Blindness

Most agency principals see their margins once a month, after the accountant closes the books. By then, three weeks of work have already happened under the wrong pricing or with the wrong cost structure. CanTicket gives agency owners a live margin view on every project, every client and across the whole business so decisions can be made with current data.

Everything You Need, Nothing You Don't

CanTicket is purpose-built for service businesses that need real-time visibility without enterprise complexity or price tags.

Project Budgeting

Set budgets by project, by phase or by deliverable. CanTicket tracks actual spend against budget in real time so your project managers always know where they stand. Budget warnings fire before you overshoot, not after.

Scope Tracking

Every change request, variation or scope addition is captured against the original brief. CanTicket gives you a clear audit trail of what was agreed, what was added and what was billed. No more disagreements with clients about what is in scope.

Team Visibility

See every team member's workload, utilisation and time allocation across all active projects. Spot under-utilisation before it affects profitability and catch overloading before it affects delivery quality. CanTicket makes resource management a five-minute daily task instead of an hour-long spreadsheet exercise.

Xero Sync

CanTicket pushes invoices, client records and financial data to Xero automatically. Your finance team works in Xero as usual while your delivery team works in CanTicket. The two systems stay in sync without any manual data entry from either side.

Xero Certified Integration

Agency Finances in CanTicket, Accounting in Xero. Both Always Accurate.

CanTicket is purpose-built to complement Xero, not compete with it. Your agency's delivery and financial operations live in CanTicket while your accountant continues working in Xero. When you create an invoice in CanTicket it appears in Xero automatically. When a client pays in Xero, the job status updates in CanTicket. No manual transfers, no reconciliation, no double handling.

  • Client and contact records sync automatically between CanTicket and Xero
  • Project invoices created in CanTicket push to Xero draft invoices instantly
  • Payment status from Xero updates job billing status in CanTicket in real time
  • Expense categories map to your Xero chart of accounts with no manual setup
  • Time-based billing rates calculated in CanTicket and sent directly to Xero invoices

Frequently Asked Questions

What makes CanTicket different from other agency management software?
Most agency tools focus on task management or time tracking in isolation. CanTicket is built around financial outcomes: every project has a live margin, every team member's time is connected to billing, and everything flows to Xero without manual reconciliation. The result is that agency principals see real profitability data in real time rather than waiting for month-end reports.
Can CanTicket handle retainer clients as well as project-based work?
Yes. CanTicket supports both retainer and project billing models. For retainer clients, you set a monthly budget and track time and costs against it throughout the month. When the retainer is consumed, you can see exactly how it was spent. For project-based work, each project has its own budget, scope and billing milestone. Many agencies run a mix of both models in CanTicket without any issues.
How does CanTicket help with scope creep specifically?
CanTicket shows live budget consumption on every project so project managers can see the moment a project is trending over budget. When additional work is requested, CanTicket lets you log it as a variation or change request with a separate cost and value, keeping the original scope clean and the additional work separately tracked and billable. This makes scope conversations with clients much easier because the data is right there.
Does CanTicket integrate with any other tools agencies use?
CanTicket's primary integration is with Xero, which is the accounting platform most Australian agencies rely on. The Xero integration is native and two-way, meaning data flows automatically in both directions. CanTicket is also designed to work alongside your existing tools for communication and delivery, rather than replacing your entire tech stack on day one.
How quickly can an agency get started with CanTicket?
Most agencies are fully operational in CanTicket within 30 days of signing up. The first week covers Xero connection and team onboarding. Weeks two and three involve setting up active projects and migrating job templates. By week four, most agencies are running all new work natively through CanTicket. Our onboarding team provides guided support throughout the process at no additional cost.

Stop Letting Margin Walk Out the Door

Book a free demo and see how CanTicket gives your agency real-time financial visibility and Xero-connected invoicing from day one.

Book a Free Demo