ERP for Agencies | CanTicket
Agency ERP Software

Agency ERP That Actually Fits How You Work

Stop losing revenue to scope creep, unbilled time and margin blindness. CanTicket gives agencies real-time project financials and native Xero sync in one platform.

Xero Compatible Native two-way integration
14 hrs
Average unbilled time per project
31%
Average margin lift with CanTicket
27
Jobs tracked simultaneously per client
5
Integrations live on day one

Why Most Small Businesses Struggle With This

Running your business on disconnected tools creates gaps that cost real money. Here is what we hear from businesses before they switch to CanTicket.

Scope Creep

Agencies bleed margin when extra work gets done without a corresponding change order or budget adjustment. Without a live budget vs actual view, scope creep is invisible until month-end when the damage is already done. CanTicket shows you real-time budget consumption on every project so you can have the conversation before it costs you money.

Unbilled Time

When time tracking lives in one tool and invoicing lives in another, hours inevitably fall through the cracks. Agency team members log time in a time tracking app, and someone manually reconciles it against invoices at billing time. That manual step is where revenue disappears. CanTicket connects time logging directly to job billing so every billable minute is captured.

Margin Blindness

Most agency principals see their margins once a month, after the accountant closes the books. By then, three weeks of work have already happened under the wrong pricing or with the wrong cost structure. CanTicket gives agency owners a live margin view on every project, every client and across the whole business so decisions can be made with current data.

Everything You Need, Nothing You Don't

CanTicket is purpose-built for service businesses that need real-time visibility without enterprise complexity or price tags.

Project Budgeting

Set budgets by project, by phase or by deliverable. CanTicket tracks actual spend against budget in real time so your project managers always know where they stand. Budget warnings fire before you overshoot, not after.

Scope Tracking

Every change request, variation or scope addition is captured against the original brief. CanTicket gives you a clear audit trail of what was agreed, what was added and what was billed. No more disagreements with clients about what is in scope.

Team Visibility

See every team member's workload, utilisation and time allocation across all active projects. Spot under-utilisation before it affects profitability and catch overloading before it affects delivery quality. CanTicket makes resource management a five-minute daily task instead of an hour-long spreadsheet exercise.

Xero Sync

CanTicket pushes invoices, client records and financial data to Xero automatically. Your finance team works in Xero as usual while your delivery team works in CanTicket. The two systems stay in sync without any manual data entry from either side.

Xero Certified Integration

Agency Finances in CanTicket, Accounting in Xero. Both Always Accurate.

CanTicket is purpose-built to complement Xero, not compete with it. Your agency's delivery and financial operations live in CanTicket while your accountant continues working in Xero. When you create an invoice in CanTicket it appears in Xero automatically. When a client pays in Xero, the job status updates in CanTicket. No manual transfers, no reconciliation, no double handling.

  • Client and contact records sync automatically between CanTicket and Xero
  • Project invoices created in CanTicket push to Xero draft invoices instantly
  • Payment status from Xero updates job billing status in CanTicket in real time
  • Expense categories map to your Xero chart of accounts with no manual setup
  • Time-based billing rates calculated in CanTicket and sent directly to Xero invoices

Frequently Asked Questions

What makes CanTicket different from other agency management software?
Most agency tools focus on task management or time tracking in isolation. CanTicket is built around financial outcomes: every project has a live margin, every team member's time is connected to billing, and everything flows to Xero without manual reconciliation. The result is that agency principals see real profitability data in real time rather than waiting for month-end reports.
Can CanTicket handle retainer clients as well as project-based work?
Yes. CanTicket supports both retainer and project billing models. For retainer clients, you set a monthly budget and track time and costs against it throughout the month. When the retainer is consumed, you can see exactly how it was spent. For project-based work, each project has its own budget, scope and billing milestone. Many agencies run a mix of both models in CanTicket without any issues.
How does CanTicket help with scope creep specifically?
CanTicket shows live budget consumption on every project so project managers can see the moment a project is trending over budget. When additional work is requested, CanTicket lets you log it as a variation or change request with a separate cost and value, keeping the original scope clean and the additional work separately tracked and billable. This makes scope conversations with clients much easier because the data is right there.
Does CanTicket integrate with any other tools agencies use?
CanTicket's primary integration is with Xero, which is the accounting platform most Australian agencies rely on. The Xero integration is native and two-way, meaning data flows automatically in both directions. CanTicket is also designed to work alongside your existing tools for communication and delivery, rather than replacing your entire tech stack on day one.
How quickly can an agency get started with CanTicket?
Most agencies are fully operational in CanTicket within 30 days of signing up. The first week covers Xero connection and team onboarding. Weeks two and three involve setting up active projects and migrating job templates. By week four, most agencies are running all new work natively through CanTicket. Our onboarding team provides guided support throughout the process at no additional cost.

Stop Letting Margin Walk Out the Door

Book a free demo and see how CanTicket gives your agency real-time financial visibility and Xero-connected invoicing from day one.

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AI, dashboards & the future of work

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Where AI stops being a talking point and starts showing up in the numbers. CanTicket meters what AI costs per job the same way it meters people, connects to the rest of your stack through its API, and reports both to the finance and board views that need them.

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AtlasAtlasKeeps the team in balance

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MadiMadiYour margin watchdog

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OptiOptiKills the admin tax

*monday.com is in development — everything else here is live today.

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Watch it work

See CanTicket in two minutes

A quick tour of live job margins, the Xero sync, and the AI team keeping every job honest.

CanTicket product tour
Product tour
2 min · margins, Xero & the AI team

See where your margin really goes.

Book a walkthrough and we'll show you CanTicket — ERP, job costing and real-time margin software for small business and professional services teams — mapped to your own jobs and your own Xero.

Quick answers

See all FAQs

CanTicket is cloud ERP and job management software for small businesses and professional services teams. It brings project management, time tracking, job costing, invoicing and staffing into one system with live margin visibility, so you can see exactly what every job, client and staff member is earning or costing in real time — connected to the Xero you already run.

Project management tools like Asana, Trello and Monday show you what work is happening, but not what it is worth. CanTicket is job costing and project profitability software as well as a small business ERP — it tracks real-time margin on every job, so you manage profit, staffing and capacity, not just task status.

Yes. CanTicket offers a two-way Xero ERP integration that pulls real cost, payroll and invoice data straight from Xero and maps it to every job. Your job costing and margin reporting run on actual accounting numbers, not estimates — which is why it is popular accountant- and advisor-recommended small business software.

CanTicket is built for service and project-based small businesses — agencies, marketing and creative studios, consulting firms, IT services and professional services teams, typically between $500K and $5M in revenue. If you deliver work through people's time and need better ERP, staffing and profitability visibility than spreadsheets can give, CanTicket is for you.

CanTicket uses one flat per-seat price with everything included — job management, job costing, project profitability, real-time margin tracking, Xero integration and the AI team — with no feature gating and no per-tier gouging. See the pricing page for current rates.

Most teams migrate in a few clicks. Your boards, tasks, time and staffing come across from tools like Asana, Harvest and Trello, and CanTicket connects straight to Xero — so you are adding real-time margin and ERP visibility to your existing workflow, not rebuilding your small business software stack from scratch.

Yes. Data is encrypted in transit and at rest, tenant-isolated per company, and never sold. Full detail on our security and privacy practices is on the security page.

Yes. Every AI action the CanTicket team takes — Madi checking margin, Atlas balancing capacity, Opti clearing admin — is metered and attributed to the job, client or department it ran for. AI consumption shows up as a real, itemised cost line alongside labour and expenses, not as an invisible platform fee, so you always know what the automation is costing you and where it is being spent.

AI is quietly becoming a real operating expense, and in most businesses it sits in a single unallocated software bill nobody can break down. Tracking consumption per job puts that spend where it actually belongs: your job costing and project profitability numbers include the cost to serve, your margin reporting stays honest, and the expense flows into Xero already coded — so your accountant, your board and your clients see the same defensible figure.