CanTicket is cloud ERP and job management software for small businesses and professional services teams. It brings project management, time tracking, job costing, invoicing and staffing into one system with live margin visibility, so you can see exactly what every job, client and staff member is earning or costing in real time — connected to the Xero you already run.

How is CanTicket different from Asana, Trello or Monday?

Project management tools like Asana, Trello and Monday show you what work is happening, but not what it is worth. CanTicket is job costing and project profitability software as well as a small business ERP — it tracks real-time margin on every job, so you manage profit, staffing and capacity, not just task status.

Does CanTicket work with Xero?

Yes. CanTicket offers a two-way Xero ERP integration that pulls real cost, payroll and invoice data straight from Xero and maps it to every job. Your job costing and margin reporting run on actual accounting numbers, not estimates — which is why it is popular accountant- and advisor-recommended small business software.

Who is CanTicket for?

CanTicket is built for service and project-based small businesses — agencies, marketing and creative studios, consulting firms, IT services and professional services teams, typically between $500K and $5M in revenue. If you deliver work through people's time and need better ERP, staffing and profitability visibility than spreadsheets can give, CanTicket is for you.

How much does CanTicket cost?

CanTicket uses one flat per-seat price with everything included — job management, job costing, project profitability, real-time margin tracking, Xero integration and the AI team — with no feature gating and no per-tier gouging. See the pricing page for current rates.

How hard is it to switch to CanTicket?

Most teams migrate in a few clicks. Your boards, tasks, time and staffing come across from tools like Asana, Harvest and Trello, and CanTicket connects straight to Xero — so you are adding real-time margin and ERP visibility to your existing workflow, not rebuilding your small business software stack from scratch.

Yes. Data is encrypted in transit and at rest, tenant-isolated per company, and never sold. Full detail on our security and privacy practices is on the security page.

Does CanTicket track what our AI usage costs?

Yes. Every AI action the CanTicket team takes — Madi checking margin, Atlas balancing capacity, Opti clearing admin — is metered and attributed to the job, client or department it ran for. AI consumption shows up as a real, itemised cost line alongside labour and expenses, not as an invisible platform fee, so you always know what the automation is costing you and where it is being spent.

Why does tracking AI consumption matter for financial transparency?

AI is quietly becoming a real operating expense, and in most businesses it sits in a single unallocated software bill nobody can break down. Tracking consumption per job puts that spend where it actually belongs: your job costing and project profitability numbers include the cost to serve, your margin reporting stays honest, and the expense flows into Xero already coded — so your accountant, your board and your clients see the same defensible figure.

Digital Transformation for SMEs

Where Growing Businesses Get Stuck

The tools that worked at $300k revenue start breaking down at $1M. CanTicket is built for the operational complexity that comes with growth.

Tool Sprawl

Most growing SMEs have accumulated a collection of disconnected tools over time: a spreadsheet for jobs, a time tracker for billing, a project tool for team tasks, accounting software for invoicing and email for everything else. The result is five sources of truth, which means no single source of truth. Data gets duplicated, missed and contradicted across systems every day.

Change Management Fear

The biggest barrier to digital transformation for most SMEs is not cost or technology. It is fear of disrupting a business that is already running. CanTicket's phased onboarding approach is designed specifically to reduce this risk by going live progressively rather than all at once, ensuring continuity while building capability.

ROI Uncertainty

Business owners considering digital transformation often struggle to quantify the return on investment before committing. CanTicket provides an ROI framework based on actual data from businesses at your revenue level so you can build a business case with confidence before signing anything.

Operational Clarity From Day One

Every CanTicket feature is built around the operational realities of Australian SMEs running jobs, managing teams and trying to grow profitably.

Single Connected Platform

CanTicket replaces your job spreadsheet, time tracker, project management tool and reporting templates with one connected platform that feeds Xero automatically. Less switching, less duplication and less risk of things falling through the cracks.

Phased Onboarding

Rather than a big-bang go-live, CanTicket onboards in phases. Core job management goes live first. Time tracking and costing comes next. Reporting and dashboards follow. Your team builds confidence at each stage before moving to the next.

Proven ROI Framework

CanTicket's ROI calculator is built from real data across hundreds of Australian SMEs. Input your current admin hours, team size and average job value and get a projected return based on businesses with similar profiles.

Xero Integration

CanTicket connects to Xero from day one. Financial data flows automatically without manual exports, CSV imports or reconciliation work. Your accountant sees live data throughout the transformation, not just at the end.

The Xero Connection Your Team Will Notice

CanTicket and Xero work together so seamlessly that your team stops thinking about the integration and just sees accurate numbers everywhere they look.

Real-time job cost sync from CanTicket to Xero accounts

Invoices created in CanTicket appear instantly in Xero

Purchase orders flow to correct expense categories automatically

GST is handled correctly on every transaction without manual adjustment

Your accountant sees live data, not batch-uploaded snapshots

Frequently Asked Questions

Where should an SME start its digital transformation journey?

The most impactful starting point for most Australian SMEs is their operational workflow: how jobs are managed, costed and billed. This is where the most manual work happens, where errors are most costly and where technology delivers the fastest return on investment. Transforming financial reporting and CRM often follows naturally once operations are connected, because the underlying data quality improves significantly. CanTicket is designed as the operations-first digital transformation platform that makes everything else easier.

How long does digital transformation take for a typical SME?

With CanTicket, most SMEs achieve a meaningful digital transformation of their operations within 60 days. The first two weeks cover configuration and Xero integration. Weeks three and four cover team onboarding. The following month is a bedding-in period where the team builds confidence and the platform is fine-tuned to reflect real operational workflows. This compares to enterprise digital transformation projects that take 12 to 36 months. The difference is that CanTicket is designed for SMEs, not scaled-down enterprise software.

How do you manage change resistance when introducing new software to a team?

CanTicket's phased onboarding approach is specifically designed to reduce change resistance. Rather than asking the entire team to change everything at once, we introduce capabilities progressively and make sure each phase is working well before moving to the next. We also provide team training materials, video walkthroughs and dedicated support during the onboarding period. Most teams find the transition easier than expected because CanTicket replaces frustrating manual processes with something that is genuinely easier to use.

What is the ROI of digital transformation for a typical Australian SME?

Based on data from CanTicket customers across Australia, the average SME recovers between $30,000 and $60,000 in the first year through reduced admin time, better job costing accuracy, fewer missed billable hours and faster invoice-to-cash cycles. The payback period typically ranges from three to six months. The ROI improves significantly in year two and beyond as the team becomes more efficient and management reporting quality increases. We provide a detailed ROI estimate during the demo based on your specific business size and industry.

Is CanTicket the right digital transformation platform for a business that is not tech-savvy?

Yes. CanTicket is designed to be used by teams without technical backgrounds. The interface is clean and intuitive, onboarding is guided by our team and support is available throughout the learning period. We regularly work with businesses where the owner and most of the team have limited software experience beyond email and spreadsheets. The shift to CanTicket is typically the first major technology adoption for these businesses, and our onboarding process is designed with that in mind.

Keep profits up and the team in check.

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AI, dashboards & the future of work

Where AI stops being a talking point and starts showing up in the numbers. CanTicket meters what AI costs per job the same way it meters people, connects to the rest of your stack through its API, and reports both to the finance and board views that need them.

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AtlasKeeps the team in balance

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OptiKills the admin tax

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Map monday.com boards to real-time job margin.

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*monday.com is in development — everything else here is live today.

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Digital Transformation for SMEs: Start With Your Operations

Where Growing Businesses Get Stuck

Tool Sprawl

Change Management Fear

ROI Uncertainty

Operational Clarity From Day One

Single Connected Platform

Phased Onboarding

Proven ROI Framework

Xero Integration

The Xero Connection Your Team Will Notice

Frequently Asked Questions

Start Your Digital Transformation in 60 Days

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